Shipping Policy
For International (Other Country)
1. Shipping Locations
We currently provide international shipping to selected countries worldwide.
2. Processing Time
Orders are usually prepared for dispatch within 4–7 business days. Processing times may extend
during high-demand periods or for customized products. Once your order is shipped, you will receive
a confirmation with tracking information.
3. Delivery Time
International Orders: 15–25 business days
Delivery timelines are counted from the date of shipment and may vary due to third-party courier delays.
Festive seasons and public holidays may cause additional delays.
4. Shipping Charges
Free Shipping: Available on orders above USD 500
Standard Shipping: Orders below USD 500 will incur a shipping fee of USD 40
All applicable shipping costs will be shown at checkout before payment.
5. Tracking Your Order
After dispatch, tracking details will be shared via email or SMS. You can monitor your shipment directly on
the courier partner’s website.
6. Delivery Issues
If your order is delayed or misplaced, please contact our support team within 15–25 days from the expected
delivery date so we can assist you promptly.
7. Address Accuracy
Kindly ensure that your shipping address is complete and correct. We are not liable for delivery delays or failures
caused by incorrect or insufficient address details.
8. Damaged or Defective Items
If you receive a damaged or faulty product, inform us within 24 hours of delivery. Please refer to our Returns &
Exchanges Policy for further instructions.
9. Customs and Import Duties
International shipments may be subject to customs duties, taxes, or import fees, which are the responsibility
of the customer.
10. Shipping Partners
We work with trusted courier partners such as Aramex, DTDC, UPS, FedEx, and others to ensure secure and
timely delivery.
For India (Domestic)
1. Shipping Locations
We deliver orders across India and also offer international shipping.
2. Processing Time
Orders are generally processed within 2–3 business days. Processing may take longer during peak seasons or
for customized items. Shipping confirmation and tracking details will be shared once dispatched.
3. Delivery Time
Metro Cities: 10–15 business days
Non-Metro & Remote Areas: 12–15 business days
Delivery timelines start from the shipping date and depend on courier service performance. Delays
may occur during festivals or national holidays.
4. Shipping Charges
Free Shipping: Available on orders above ₹10,000
Standard Shipping: Orders below ₹5,000 will be charged ₹1,000
All shipping fees are visible at checkout before order confirmation.
5. Tracking Your Order
Once shipped, tracking information will be sent via email or SMS, allowing you to follow your order
through the courier’s website.
6. Delivery Issues
For delayed or missing deliveries, please reach out to our customer support team within 7 days of the
expected delivery date for assistance.
7. Address Accuracy
Please double-check your delivery address before placing the order. We are not responsible for delays or
non-delivery due to incorrect or incomplete address details.
8. Damaged or Defective Items
If your product arrives damaged or defective, notify us within 24 hours of receipt. Please consult our
Returns & Exchanges Policy for more information.
9. Customs and Import Duties
For domestic shipments within India, no customs duties or import charges apply.
10. Shipping Partners
We collaborate with reliable logistics partners including Blue Dart, Delhivery, DTDC, SafeXpress,
and others for smooth and secure delivery.